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How to get a security hole fixed (two versions)

By Angela Gunn, BetaNews
December 17, 2008, 6:10 PM
A common but dangerous vulnerability spotted weeks ago on American Express’s site was plugged this week after the hole gained blog and then press attention. But there may have been a faster, better way.
www.betanews.com/article/How_to_get_a_security_hole_fixed_two_versions/1229555420